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Traditional CSR often responds to needs in isolation. It can create good work, but lacks continuity, cumulative impact, and long-term equity.
CSR Positioning
From scattered effort to strategic platform.
City Bank’s CSR strategy positions the Bank as an enabler of opportunity and progress, with women and youth treated as strategic partners in Bangladesh’s next phase of development.
City Bank’s CSR platform creates focus, builds continuity through multi-year programmes, partners with credible institutions, and establishes a long-term legacy.
Women drive households and enterprise. Youth power the digital economy. Together, they represent the country’s future and the Bank’s most strategic partners.
From giving to building. From projects to platforms. From impact to impact with identity.
CSR Framework
Four pillars. One direction.
A structured framework that aligns social impact with long-term national relevance.
01
Social progress
Driving inclusion, improving health outcomes, and enabling long-term social progress.
02
Future workforce
Building workforce capability through skills, education and opportunity.
03
Climate resilience
Strengthening sustainability, climate resilience and responsible resource use.
04
Identity and legacy
Preserving identity, enabling public engagement, and building long-term cultural infrastructure.
CSR funds the impact. Culture defines the identity. Together, they build legacy.
2025 Projects + Impact
One portfolio. A clearer view of impact.
Explore our key initiatives, tracking delivery status, budget, and real-world impact across our focus areas.
Selected 2025 project
UNFPA
Komlaphul Pharmacy
Female pharmacy associate training for girls across multiple districts.
Impact
120 girls
trained as female pharmacy associates across multiple districts.
Status
Completed
Women | Health | Inclusion
Budget: 99 lacs
Impact: 120 girls
Completed
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99 lacs
Female pharmacists increase trust, expand access to essential healthcare and strengthen community wellbeing.
Bangladesh Bank CSR Alignment
100% aligned with national guidelines.
The 2025 portfolio is fully mapped to Bangladesh Bank’s CSR guideline split: Education 30%, Health 30%, Environment 20% and Others 20%.
100%
Aligned
Education30%
Health30%
Environment20%
Others20%
CSR Forecast
Scaling impact, year over year.
Moving from an initiative-based approach toward a structured institutional platform.
Establishing the base for a larger 2027–2028 CSR platform.
Current base
Adjusted budget
Scale
Institutional
2025
11.2 Cr
2026
12 Cr adjusted
2027
22 Cr
2028
25 Cr
Transition to Scale
Transitioning from proof of delivery to structured, institutional growth.
2026 Outlook
A 12 crore portfolio, mapped to delivery.
The 2026 plan follows the Bangladesh Bank CSR guideline split: Education 30%, Health 30%, Environment 20%, and Others 20%.
Education | 30%
Capability
3.6 CrTotal expenditure: 3.14 Cr
Remaining: 0.46 Cr
New project: Financial Literacy Program
64 districts | 128 workshops | Budget 32 lacs
Health | 30%
Wellbeing
3.6 CrTotal expenditure: 1.865 Cr
Remaining: 1.735 Cr
New projects: Komlaphul Phase 2, Swapnojatra
SRHR services, pharmacy training and referral systems
Environment | 20%
Resilience
2.4 CrTotal expenditure: 1.915 Cr
Remaining: 0.485 Cr
New projects: Tea Garden WASH, FLOW Initiative
Previous commitments include Project Green Flame and Friendship
Others | 20%
Culture
2.4 CrTotal expenditure: 1.86 Cr
Remaining: 0.54 Cr
Scope: Culture, sports and public engagement
Culture track: Beauty Boarding renovation
2026 Projects
The next layer of delivery.
2026 delivery is organised around concrete projects: WASH infrastructure, financial literacy, pharmacy training, clean-energy transition, plastic-free waterways, SRHR services and Beauty Boarding renovation.
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Oxfam | Environment
Tea Garden WASH Initiative
Improving equitable and sustainable access to safe drinking water and sanitation for tea garden workers in Jangalbari Tea Estate, Sreemangal.
Budget: 52.5 lacs465 hectares
5 solar dug wells, 5 shallow tube wells, 37 latrines, and 8 cloth changing and bathing centres.
Bangladesh Bank | Education
Financial Literacy Program
A BB-mandated FinLit programme across 64 districts, designed around tier-wise target groups and phased coverage.
Budget: 32 lacs128 workshops
Years 1–3: Tier 1. Years 4–5: Tier 1 and Tier 2. Years 6–7: Tier 1, Tier 2 and Tier 3.
Culture | Heritage
Beauty Boarding Renovation
Restoring a cultural landmark as part of City Bank’s identity, legacy and public engagement track.
Culture track2026 project
A heritage-focused intervention that strengthens cultural infrastructure, public memory and long-term identity.
UNFPA | Health
Komlaphul Pharmacy Phase 2
Expansion of the female pharmacists programme into Savar, Narayanganj, Satkhira, Pirojpur, Natore and Rajshahi.
Budget: 84.5 lacs120 girls
Builds on previous locations: Dhaka, Khulna, Bagerhat, Gaibandha and Sirajganj.
RedOrange | Environment
FLOW Initiative
Plastic-free waterways intervention in Dhaka.
Location: DhakaUpcoming project #4
A waterway-focused environmental intervention aligned with the 2026 environment bucket.
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Project Green Flame | Environment
Green Flame Phase 2
Scaling the clean-cooking and bio-slurry model through subsidised biodigesters, household biogas access and organic fertiliser production.
Budget: 1 CrClean energy + bio-slurry
Builds on the first phase in Bogura and Sirajganj, linking rural households, clean fuel, slurry collection and organic fertiliser into one circular model.
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UNFPA | Health
Swapnojatra
Increasing access to comprehensive midwifery-led SRHR services in Dhaka, while strengthening awareness and referral systems.
Location: DhakaUpcoming project #5
Enhances community awareness, promotes healthy pregnancies and childbirth, and operationalises referral and linkage systems.
Partner Ecosystem
Partners that turn allocation into delivery.
City Bank collaborates with institutions that bring depth, expertise, and scale across the CSR platform.
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